Customer Testimonials
Every time I’ve had the car into the service department it’s been excellent. Always a very quick turnaround time and if there is any delay they’re very quick to text me and let me know
I bought a 2021 Trailblazer in June 2021 at an affiliate dealer. My car quit working properly and I called to get it in to the dealership I bought it from and they couldn't get me in until mid February, about 3 weeks from now. With consideration to the current world pandemic, I can see that as understandable. However, I need to have something to drive. The purchasing dealership said they wouldn't have anything to help me with until the car was in the service center. Hmmm...I bough a brand new car, put less than 10k miles on it, it ...
Everyone was very friendly.We did not feel pressured or talked down to.. Would do business with them again.
Great service
All good. Bought 3 trucks at Sunset, only had service twice, but very good.
Amazingly awesome. experience + truly good employees.
Never a fun time when something happens to your vehicle unexpectedly… however, sunset was on top of a solution right away. They have always taken care of me like I am apart of the family! Water pump went out on my 18 Silverado, was diagnosed, repaired and had the truck back in my possession within 72 hours. Everything was quick and painless. I will never use another dealer in my life! Great group of people taking care of every customer.
Very friendly and helpful. Thank you...
The customer service from Tyler and the team were fantastic from beginning to end. Great Experience!
What an extraordinary experience!! 👌 I had at Sunset Chevrolet in Sumner!! The inventory was exceptional!! the professionalism of the sales staff !! as well as management was great ✌️ The key thing for me was there listening to what was important to me !! 😎 😎 thanks again guys!! 👌
I hate shopping for cars. Typically car salesmen are very pushy which has always made me put off buying a vehicle. Mark Ball has to be the best salesmen I will ever deal with in my life. He is extremely knowledgeable and very friendly. My wife and I feel that he went out of his way to get us the exact Traverse that we wanted. Better yet we never felt any pressure what so ever to buy the car. Thank you Mark for making this the very best car buying experience ever!!!!!!
Sunset Chevrolet is a trusted partner when it comes to my vehicle purchases and scheduled maintenance. This Service Team consistently provides great customer service and professional skills. Thank you!
Only reason is not 5 stars is because my car gave me problems literally day after I drove it off the lot but thank goodness I have warranty so back to the lot we go!! Overall, there great.....
Jake from service was a pleasure to deal with. I was in and out in under an hour. They even helped me out despite the system being down for the MyChevrolet Rewards. Great experience!
The entire team was amazing from start to finish. Jake did a great job making sure my truck was perfect upon delivery. Cole in finance walked me through all the options to pick the best ones for me. Would definitely recommend family to Sunset!
Communication with initial sales person was professional and inviting. Set up an appointment with him to come look at new vehicle and to have my trade in appraised. He scheduled me for a day he was not working and I waited for 45 minutes to be told he wasn’t answering his calls. Dan asked me if he could assist me instead. He was very professional and guided me through the buying process with ease. Overall good experience and would recommend this dealership to friends and family.
Our company had a great experience with an extremely professional and personable staff at Sunset.
Great service as always! My truck is always in top notch condition. I’ll buy my next truck at Sunset Chevrolet.
The folks at Sunset Chevrolet are very knowledgeable and helpful. I highly recommend them to everyone I know. Thanks for being there.
We had a great experience at Sunset Chevrolet. The peeps that took care of us were extremely helpful. Sean reaching out to me is what got us in the store to buy our dream car. Vanis was very friendly and patient with us and all of our many questions. The gentleman in the Finance department was greatly informative and we enjoyed chatting with him. They even gently coached us back to the lot when we got lost during our test drive, ha.
Jake was awesome throughout my purchase. Very knowledgeable and has a great sense of humor. GM delayed delivery and there were unforeseen issues with the transport carrier. First world problems…am I right?! Haha. The Sunset team definitely stepped up and provided excellent service the 3 weeks I waited so there was no impact to my business. When the truck arrived, Jake took extra care making sure all the details were perfect. It was totally worth it! I wouldn’t hesitate to send friends or family to Jake and I can’t wait to purchase another truck from Sunset Chev.
Good customer service provided within my appointment time left with the work done as expected people were knowledgeable and friendly
All around great place to do business!
They always take the time to do the job right the first time and never fail to satisfy.
I have had wonderful customer care because of Jake Mayrhofer!!!! He is Amazing!! Thankful for Jake's obvious customer care!
The service was great. I did not know the service center was in a different location from their dealership. Overall a good experience.
They were patient with me while I looked at several cars. Didn’t make feel me rushed or pressured and they have a nice selection of cars/trucks/SUV’s. Super happy with my purchase and would use them again.
Great costumer service truly appreciate the way they treat their life long customers. Always will go back
Fast and efficient service. Took care of issue with warranty. Loved the Lift service to get back home while repair was done.
Great service and very helpful staff they charged my oil they were quick and checked the air filters they went above and beyond in helping me
Sunset Chevrolet of Sumner has treated as though they need us as much as we need them. Treating me and my family members with dignity and respect always willing to be informative and honest. We trust Sunset Chevrolet of Sumner will deliver on time with respect and a perfect example of the golden rule.
The whole experience at Sunset Chevrolet was great! It was quick and easy. Jason is awesome! Listened to our needs and found us a great truck for our family. He's very knowledgeable and easy to work with. I would highly recommend!
Yes Dino gave us some great customer service, he is very skilled at what he does, we liked the way that it's family oriented.
Service was good, I loved that they gave me a ride back to work. The only hiccup was my scheduled time was 7.45 am which was great but they had my car all day. They said 4 hours and it would be done. I waited for a call and it never came. I went to sunset at 4.30 pm and they were just finishing the paperwork (bill). My bill said 1 hour of labor? My question is why did my car need to stay for 8 and ahalf hours for 1 hour of labor?
The staff was very friendly and great with answering my questions! It was a quick turn around to have my vehicle fixed!
Thank you Steve Bishop for being an awesome help. The process was a smoothe transition.
Sunset Chevrolet was awesome, taking delivery of the vehicle was smooth and painless. The entire process was hiccup free, salesman Brandon was very knowledgeable and a pleasure to work with. Paul Thackeray
I like the excellent service you guy did keep it up guys I think no body is like you guys
According to me in the right direction to get my car fixed accurately in professionally
I was disappointed in the amount of time it took to replace the floormats, it exceed two hours, our service tech at the counter Brandon went above and beyond what we expected
Good customer service come back again and again. Recommend to my friends when looking for a dealership
Alex NGO was very professional and it was obvious that he took his job very serious.
They were very friendly and they answered all my questions I asked them. Good job.
Friendly staff and the truck service was completed on time, as promised. Convenient appointment options were offered. Thanks, Sunset!
It was a enjoyable visit like every other time I've been there. Five stars.. Thanks sunset chevy.
My visit to sunset Chevy was to check a engine warning light. The service technician was very helpful and efficient.
Always a pleasure to deal with. Upfront and honest with what you really need. Fair prices.
Bought my pickup new in 2008 It's been serviced ever sence at sunset "happy"
Love Sunset Chevy they are great to deal with from sales to service to parts!
Pleased with the service given. I was in and out of the shop within one hour or so
awsome team that made the selection and purchase as easy as possible
It was a good experience. We were worked with in a timely fashion. All in all a good experience.
Biaran was very responsive and courteous and got me in early. My oil change was done before my scheduled appointment
I bought my 2016 Sonic brand new. Sunset has been nothing but impressive and impeccable with the level of service for the 5 years I’ve owned my car. I’ll buy my next vehicle from them.
Dan was awesome ! Helped me get into my Jeep and I love it 😍 He was professional and fast ! Thanks
Sunset is a customer friendly dealership with an awesome sales staff. Sunset truly makes the buying experience a pleasure.
Wonderful service. Very helpful. Staffs are very friendly despite of the cost of a used vehicle that’s very very high the service was excellent. I would refer a friend there anytime.
Love, love Every thing about Sunset , We have bought all of our vehicles ,except one and we won’t do that again, from Sunset the sells staff are not pushy, the financial services are amazing and the service department is the bees knees
Absolutely amazing! Best Chevy dealer our company has ever worked with. Sunset Chevrolet is worth the drive every time. And the service is unmatched!
Everything was quick, clean and efficient! There was no waiting, delivered as promised with no hassles!
Great service work always done on time or usually sooner. Over the years I’ve had work done at other dealerships closer to me and they can’t compare
Everyone did a great job! They got us in fast and got the work done fast. Very friendly and easy to work with. As well as they checked the job and it was covered by Chevy!
Fast friendly service writers and techs. Glad I have a solid dealership to work with
Went in for a live, oil and filter change. Service writers where friendly and informative. The service was quick and faster than expected. Was back on the road in no time.
Quick and easy to get in and out. Communication on vehicle status was also good.
We had a couple issues during the buying process but they definitely took care of everything and it turned out alright.
Jacob Bohren helped setup and execute both services needed. Job very well done. Thank you!
My family has been dealing with this dealership for over 45 years and have always felt confident in all areas of their customer service care ….. What surprises me however is that the care I receive from them seems to get better every year … I hope they can maintain this consistent performance ….. Gary Lien ( Sumner Wa )
Really great service, my 2020 Chevy Spark had an oil filter issue that caused my engine to have reduced power. They were thorough in their diagnosis and treatment for the issue. Glad to be back on the road, thanks Brandon Jones and crew!
The techs at this dealership have good diagnostic skills and are very skilled at fixing the issues they find. I appreciate that. Diagnosing auto problems is not easy and they are very good at finding the issues.
As a new truck owner needing warranty work got me in relatively quickly. Changed oil rotated tires filled DEF. ZERO COST thanks
I have always loved this dealership since purchasing my auto in 2013 thank you for caring
My Chevy Cruze had both a check engine light and tire light that kept coming on. When I brought it in they were kind enough to give me a loaner car as the parts needed we're on backorder.
Very happy from beginning to end of my new Tahoe premier! Very professional and considerate!!
Always very professional and very courteous car always ready in a timely manner. Overall experience is always pleasant
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