Customer Testimonials
The repairs took longer than expected.
Appreciate the lifetime oil changes and service. Timely appointments and excellent customer service.
My Volt was giving messages that it needed the high voltage system checked. I took it to Sunset and the problem was quickly solvex
Friendly service with good turn around time .
I bought my used 2012 Equinox in about 2015, they advertised a lifetime warranty (on lubricated parts) as part of the purchase. In 2022 my timing chaining became defective. They replaced it and did the repairs under the life time warranty. This repair would have cost thousands. Christine at Sunset took care of me from the beginning to the end, overall I towed the car there on a Tuesday and they had a major repair done by Friday. The lifetime warranty sunset offers is real and Christine was wonderful to work with. After 7 years Sunset still took care of me.
Went in for service. Asked if they could check my passenger mirror. Grumpy guy with beard said no. Couldn’t even look at it and wouldn’t make appointment yesterday. This was the guy who sits in garage. Not customer service people. We know why. Had to make a separate appointment. Made appointment today. They got me scheduled this week. Much better experience
Had a great experience. Needed warranty work done on my truck. The staff was very polite and very efficient. The whole experience was good.
Tammy, the service advisor, was very friendly, courteous, and knowledgeable about her position at Sunset Chevrolet in Sumner. The oil change was done much quicker than expected. Thank you for the wonderful service!!
Outstanding customer service Jacob the salesman was very polite, knowledgeable and professional made the car buying process smooth, easy and quick. Would recommend Jacob and Sunset Chevrolet to all . Would definitely be doing business again with Jacob and Sunset Chevrolet.
Quick service, great customer service! Thank you Steve Bishop! I love my ‘Casper’!
xxx
Great experience working with Michelle. She kept me in the loop, and even had my car done earlier than promised!
Had a oil & lub. Once checked in to finish about an hour. Was impressed that on star notified them and they contacted me to remind me that oil & lube was due. They fit me in with in 5 days. Did my pre road trip safety check. Love the life time free oil and lube
it was great
Been coming in to Sunset for years and bought a few cars from them. Had a service appointment today and Tammy was the service writer. They finished early and Tammy Long was very friendly and professional.
Just bought a brand new Silverado, love it great experience could not recommend more.
They were very efficient, were finished when they said they would be and completed all the maintenance items on my list. Thank you.
Everything was awesome!
Dave Goeke was a pleasure to work with. This is the second vehicle I have purchased with him.
These guys are the best. Honest. Efficient. Certified.
Steve and the staff know the product they sell and went out of their way to get me the truck I wanted and in the time I needed it.
very pleasant and polite. Showed up a bit early and was able to be seen quicker which was great because I don't live in the immediate area.
I have always had excellent service from Sunset Chevrolet. The service team is always friendly and helpful and generally beats their time estimates.
Always great service - friendly and quick. Your appointment time is honored.
Christine in Service is outstanding - she was a great advocate between myself and the insurance company. She communicated consistently with me, keeping me well informed with the status of the repair.
Excellent service. Quick and get the job done right. Highly recommend.
Amazing service!!!!! Even provided me a Lyft ride home while my car was being serviced. Christine was awesome!!! 😊
Top of the line service great technicians
I always have great service at this location. Christine and her team are knowledgeable and helpful. I won’t take my Silverado anyplace else. If they provided a complimentary car wash it would be perfect!!!!
Advisor Michelle was very helpful. She kept me informed of the needs and the repairs on a daily basis and worked with the shop to get my truck back to me ASAP.
Your people are vey courteous, efficient, and professional.
Fast and friendly, oil change and filter and change out a bad battery under warranty . Checked out my brakes and said I still have about 10,000 miles to go . Honesty ! Thanks Sunset Chevrolet
Went to get my oil changed and they were friendly and quick!
Low pressure, high quality! Loved it! Mark Ball is an awesome salesman!
Received outstanding service from the express team for my oil change on our 2013 Chevy Volt and from Jennifer G. who helped get a diagnostic scheduled on short notice to address some issues that arose after I scheduled my oil change. Jennifer was great in explaining the outcomes of my diagnostic and answering my questions about my vehicle's warranty status. The bonus was that I got to chat with Mr. Vanis Daniels who actually sold me and my wife the car when he worked at another dealership. It was great to run into him. He's simply the best car ...
Christine in service is great. She takes care of service issues and does a great job.
Service was great!
Took amount of time they said it would.
Was there recently for a service visit and I was checked in immediately and the car was done sooner than expected.
Sunset service is always great! They find the issues and fix them quickly. We needed an axel seal that Sunset didn't have in stock, but they kept in touch with us and offered to put our truck back together on Friday so that we didn't have to go without it for the weekend. We were okay with them keeping the truck for the weekend and got a call early Monday morning. They were able to find the part locally and they got the truck back together already. The dispatcher was so friendly and supportive. We are so glad ...
I found the team at Sunset Chevrolet to be easy to work with, low pressure, responsive, and very helpful when I had questions about purchasing, or perhaps leasing, my new Chevy Bolt.
Fast easy left vehicle. THEY GOT IT DONE FASTER THAN EXPECTED
Easy transaction! Good people at Sunset.
Dave was AWESOME! They did not have the vehicle we wanted on the lot. He worked hard and found us the one we were looking for. He was very communicative during the transport of the vehicle. When the vehicle arrived he made sure that the process to pick up the vehicle was smooth and super fast. I will definitely purchase a vehicle from Sunset again and definitely recommend them to anyone looking to buy!
Very nice people here. I appreciated their honesty. They couldn't help me. GM parts issues. Not there fault.
Best dealership in all of Washington. Jennifer got my truck right in and kept me informed on the repairs. Less than I expected. Great service with a smile. Thanks Sunset!
Awesome in and out my adviser was great...
The team at Sunset Chevrolet was knowledgeable, professional and the customer service was seamless.
This was my 3rd Chevrolet dealership i went to and they were the only ones who would give me a proper quote and wanted to do the job, I'm super happy with the work they did and the timely manner! Only thing is I wish I would have got a courtesy wash after spending 14xx but that's not that big of a deal! 10 out of 10 recommend this dealership over other Chevrolet dealership
They were amazing they got my truck in wile I was on vacation I needed a new back window on my truck because it was leaking and they made the time to fix it because it’s a work truck to and it can’t be down for repairs the team at sun set is the best they are amazing thank you so much sun set
The service was completed on time. Service writer very attentive and personable. The "complete inspection report with brake measurements was not provided. The new window sticker was not in provided.
Dino was great to work with, the whole staff at Sunset was great and made everything super easy.
Jake is awesome to work with in the service department. Sunset is upfront with cost and will call to talk about what needs to be done before working on my car.
Great customer service. They were able to diagnose and repair my car quickly. Jake was happy to explain to me what was wrong with the car. I appreciate that. Thank you so much !
Friendly knowledgeable service staff got my car in & out and also they only perform what is “necessary “ not something that maybe on the service but after looking at the part find it’s in good working order and doesn’t need to be replaced thus saving $ on labor & parts too
My experience with sunset was awesome.
Steve the salesman was professional, very informative, and took time to explain every little detail of our truck! This dealership is very awesome and we recommend 100 percent! Best customer experience we have ever had!
I am very pleased with the a 5 star service great people to work with
Thank you Alvaro at Sumner Sunset Chevrolet. For going above and beyond your duties for customer service. I made a mistake in scheduling my oil service and my car needed the service immediately. I presented the problem to Alvaro and in the same day had a solution for me. I know it was my mistake but he took it upon himself to fix it. That is why I will always come here and recommend anyone to this establishment.
Everything was straightforward. Sales people and service people seem to be accommodating. I would recommend them to my family members and friends.
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