Customer Testimonials

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Google Aug 10, 2022

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Google Aug 10, 2022

The repairs took longer than expected.

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Google Aug 9, 2022

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Google Aug 9, 2022

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Google Aug 7, 2022

Appreciate the lifetime oil changes and service. Timely appointments and excellent customer service.

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Google Aug 6, 2022

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Google Aug 6, 2022

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Google Aug 5, 2022

My Volt was giving messages that it needed the high voltage system checked. I took it to Sunset and the problem was quickly solvex

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Google Aug 4, 2022

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Google Aug 4, 2022

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Google Aug 4, 2022

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Google Aug 3, 2022

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Google Aug 3, 2022

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Google Aug 3, 2022

Friendly service with good turn around time .

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Google Aug 2, 2022

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Google Jul 31, 2022

I bought my used 2012 Equinox in about 2015, they advertised a lifetime warranty (on lubricated parts) as part of the purchase. In 2022 my timing chaining became defective. They replaced it and did the repairs under the life time warranty. This repair would have cost thousands. Christine at Sunset took care of me from the beginning to the end, overall I towed the car there on a Tuesday and they had a major repair done by Friday. The lifetime warranty sunset offers is real and Christine was wonderful to work with. After 7 years Sunset still took care of me.

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Google Jul 31, 2022

Went in for service. Asked if they could check my passenger mirror. Grumpy guy with beard said no. Couldn’t even look at it and wouldn’t make appointment yesterday. This was the guy who sits in garage. Not customer service people. We know why. Had to make a separate appointment. Made appointment today. They got me scheduled this week. Much better experience

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Google Jul 30, 2022

Had a great experience. Needed warranty work done on my truck. The staff was very polite and very efficient. The whole experience was good.

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Google Jul 29, 2022

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Google Jul 28, 2022

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Google Jul 27, 2022

Tammy, the service advisor, was very friendly, courteous, and knowledgeable about her position at Sunset Chevrolet in Sumner. The oil change was done much quicker than expected. Thank you for the wonderful service!!

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Google Jul 27, 2022

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Google Jul 27, 2022

Outstanding customer service Jacob the salesman was very polite, knowledgeable and professional made the car buying process smooth, easy and quick. Would recommend Jacob and Sunset Chevrolet to all . Would definitely be doing business again with Jacob and Sunset Chevrolet.

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Google Jul 27, 2022

Quick service, great customer service! Thank you Steve Bishop! I love my ‘Casper’!

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Google Jul 26, 2022

xxx

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Google Jul 24, 2022

Great experience working with Michelle. She kept me in the loop, and even had my car done earlier than promised!

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Google Jul 24, 2022

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Google Jul 23, 2022

Had a oil & lub. Once checked in to finish about an hour. Was impressed that on star notified them and they contacted me to remind me that oil & lube was due. They fit me in with in 5 days. Did my pre road trip safety check. Love the life time free oil and lube

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Google Jul 22, 2022

it was great

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Google Jul 22, 2022

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Google Jul 21, 2022

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Google Jul 20, 2022

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Google Jul 19, 2022

Been coming in to Sunset for years and bought a few cars from them. Had a service appointment today and Tammy was the service writer. They finished early and Tammy Long was very friendly and professional.

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Google Jul 19, 2022

Just bought a brand new Silverado, love it great experience could not recommend more.

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Google Jul 19, 2022

They were very efficient, were finished when they said they would be and completed all the maintenance items on my list. Thank you.

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Google Jul 18, 2022

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Google Jul 16, 2022

Everything was awesome!

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Google Jul 15, 2022

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Google Jul 15, 2022

Dave Goeke was a pleasure to work with. This is the second vehicle I have purchased with him.

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Google Jul 15, 2022

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Google Jul 15, 2022

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Google Jul 15, 2022

These guys are the best. Honest. Efficient. Certified.

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Google Jul 15, 2022

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Google Jul 15, 2022

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Google Jul 14, 2022

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Google Jul 14, 2022

Steve and the staff know the product they sell and went out of their way to get me the truck I wanted and in the time I needed it.

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Google Jul 14, 2022

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Google Jul 14, 2022

very pleasant and polite. Showed up a bit early and was able to be seen quicker which was great because I don't live in the immediate area.

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Google Jul 14, 2022

I have always had excellent service from Sunset Chevrolet. The service team is always friendly and helpful and generally beats their time estimates.

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Google Jul 12, 2022

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Google Jul 12, 2022

Always great service - friendly and quick. Your appointment time is honored.

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Google Jul 11, 2022

Christine in Service is outstanding - she was a great advocate between myself and the insurance company. She communicated consistently with me, keeping me well informed with the status of the repair.

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Google Jul 11, 2022

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Google Jul 10, 2022

Excellent service. Quick and get the job done right. Highly recommend.

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Google Jul 10, 2022

Amazing service!!!!! Even provided me a Lyft ride home while my car was being serviced. Christine was awesome!!! 😊

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Google Jul 9, 2022

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Google Jul 9, 2022

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Google Jul 8, 2022

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Google Jul 8, 2022

Top of the line service great technicians

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Google Jul 8, 2022

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Cars Jul 8, 2022

I always have great service at this location. Christine and her team are knowledgeable and helpful. I won’t take my Silverado anyplace else. If they provided a complimentary car wash it would be perfect!!!!

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Google Jul 7, 2022

Advisor Michelle was very helpful. She kept me informed of the needs and the repairs on a daily basis and worked with the shop to get my truck back to me ASAP.

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Google Jul 7, 2022

Your people are vey courteous, efficient, and professional.

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Google Jul 7, 2022

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Google Jul 7, 2022

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Cars Jul 6, 2022

Fast and friendly, oil change and filter and change out a bad battery under warranty . Checked out my brakes and said I still have about 10,000 miles to go . Honesty ! Thanks Sunset Chevrolet

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Google Jul 6, 2022

Went to get my oil changed and they were friendly and quick!

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Google Jul 5, 2022

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Google Jul 5, 2022

Low pressure, high quality! Loved it! Mark Ball is an awesome salesman!

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Google Jul 3, 2022

Received outstanding service from the express team for my oil change on our 2013 Chevy Volt and from Jennifer G. who helped get a diagnostic scheduled on short notice to address some issues that arose after I scheduled my oil change. Jennifer was great in explaining the outcomes of my diagnostic and answering my questions about my vehicle's warranty status. The bonus was that I got to chat with Mr. Vanis Daniels who actually sold me and my wife the car when he worked at another dealership. It was great to run into him. He's simply the best car ...

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Google Jul 2, 2022

Christine in service is great. She takes care of service issues and does a great job.

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Google Jul 2, 2022

Service was great!

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Google Jun 30, 2022

Took amount of time they said it would.

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Google Jun 29, 2022

Was there recently for a service visit and I was checked in immediately and the car was done sooner than expected.

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Google Jun 28, 2022

Sunset service is always great! They find the issues and fix them quickly. We needed an axel seal that Sunset didn't have in stock, but they kept in touch with us and offered to put our truck back together on Friday so that we didn't have to go without it for the weekend. We were okay with them keeping the truck for the weekend and got a call early Monday morning. They were able to find the part locally and they got the truck back together already. The dispatcher was so friendly and supportive. We are so glad ...

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Google Jun 27, 2022

I found the team at Sunset Chevrolet to be easy to work with, low pressure, responsive, and very helpful when I had questions about purchasing, or perhaps leasing, my new Chevy Bolt.

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Google Jun 26, 2022

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Google Jun 26, 2022

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Google Jun 24, 2022

Fast easy left vehicle. THEY GOT IT DONE FASTER THAN EXPECTED

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Google Jun 24, 2022

Easy transaction! Good people at Sunset.

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Google Jun 24, 2022

Dave was AWESOME! They did not have the vehicle we wanted on the lot. He worked hard and found us the one we were looking for. He was very communicative during the transport of the vehicle. When the vehicle arrived he made sure that the process to pick up the vehicle was smooth and super fast. I will definitely purchase a vehicle from Sunset again and definitely recommend them to anyone looking to buy!

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Google Jun 24, 2022

Very nice people here. I appreciated their honesty. They couldn't help me. GM parts issues. Not there fault.

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Google Jun 23, 2022

Best dealership in all of Washington. Jennifer got my truck right in and kept me informed on the repairs. Less than I expected. Great service with a smile. Thanks Sunset!

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Google Jun 23, 2022

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Google Jun 22, 2022

Awesome in and out my adviser was great...

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Google Jun 21, 2022

The team at Sunset Chevrolet was knowledgeable, professional and the customer service was seamless.

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Google Jun 21, 2022

This was my 3rd Chevrolet dealership i went to and they were the only ones who would give me a proper quote and wanted to do the job, I'm super happy with the work they did and the timely manner! Only thing is I wish I would have got a courtesy wash after spending 14xx but that's not that big of a deal! 10 out of 10 recommend this dealership over other Chevrolet dealership

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Google Jun 20, 2022

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Google Jun 20, 2022

They were amazing they got my truck in wile I was on vacation I needed a new back window on my truck because it was leaking and they made the time to fix it because it’s a work truck to and it can’t be down for repairs the team at sun set is the best they are amazing thank you so much sun set

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Google Jun 20, 2022

The service was completed on time. Service writer very attentive and personable. The "complete inspection report with brake measurements was not provided. The new window sticker was not in provided.

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Google Jun 20, 2022

Dino was great to work with, the whole staff at Sunset was great and made everything super easy.

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Google Jun 20, 2022

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Cars Jun 19, 2022

Jake is awesome to work with in the service department. Sunset is upfront with cost and will call to talk about what needs to be done before working on my car.

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Google Jun 19, 2022

Great customer service. They were able to diagnose and repair my car quickly. Jake was happy to explain to me what was wrong with the car. I appreciate that. Thank you so much !

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Google Jun 19, 2022

Friendly knowledgeable service staff got my car in & out and also they only perform what is “necessary “ not something that maybe on the service but after looking at the part find it’s in good working order and doesn’t need to be replaced thus saving $ on labor & parts too

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Google Jun 19, 2022

My experience with sunset was awesome.

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DealerRater Jun 9, 2022

Steve the salesman was professional, very informative, and took time to explain every little detail of our truck! This dealership is very awesome and we recommend 100 percent! Best customer experience we have ever had!

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DealerRater May 7, 2022

I am very pleased with the a 5 star service great people to work with

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DealerRater Apr 18, 2022

Thank you Alvaro at Sumner Sunset Chevrolet. For going above and beyond your duties for customer service. I made a mistake in scheduling my oil service and my car needed the service immediately. I presented the problem to Alvaro and in the same day had a solution for me. I know it was my mistake but he took it upon himself to fix it. That is why I will always come here and recommend anyone to this establishment.

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DealerRater Feb 4, 2022

Everything was straightforward. Sales people and service people seem to be accommodating. I would recommend them to my family members and friends.

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