I don't understand why it takes SO long to check in for services and to check out. We take our Honda in and we are ichexked in in 5 minutes and on our way, and 10 minutes to check out. It's always at least a 30 minute drop off with you guys. It's dreadful. I hate when I know I have to drop the truck off
It's hard to trust your service department only because my past experiences. Took my truck in to get fluids changed And get my truck back with out fluids. Now I feel like that took life away from my truck. It's not the same. So it's hard to trust sunset.
I am extremely disappointed in the support GM gives to water leaks in newer vehicles. I purchased a 2016 Silverado 2500HD LTZ new. Now with two water leaks in the cab, I'm told there is NOTHING the dealership can do except gut the interior, find/fix the leaks, and charge me over $1950. I've always supported GM and especially Sunset Chevrolet. But this? This is nearly criminal in not covering water leaks in a 3.5 year old truck, my retirement truck I puchased for over $70k, road miles only on it's chasis. Yup, I'm very disappointed.