Had an excellent experience as this is the 11th vehicle I have bought at Sunset. Picked up on 29 Dec due to vehicle being a dealer trade. Had to take back on the 31st to get tires properly inflated. Was quickly resolved in the service department
I worked with Steve Bishop and he was great. He was no nonsense and not high pressure. He is extremely knowledgeable about the Chevy products on the lot. He was very patient with me, as it took me a couple weeks to make up my mind on what I wanted to purchase. I would recommend Steve and Sunset Chevrolet to a friend looking for an easy, no pressure car buying experience.
I came in (on New Years eve) just literally after my check engine light and 'engine power is reduced' lights came on. I was on my way to work, and was worried due to the day before a holiday, you guys wouldn't be able to get to it. You promptly put my in a loaner (very nice Malibu), and I was on my way. We picked up my vehicle the day after New Years Day, and all worked out great! :) Thanks again so much for a stress-free experience!
The buying experience was pleasant. My salesperson Jake treated me with respect. There wasn't any needless "back and forth" negotiating. I told him the price I needed, and he got me close enough to seal the deal.
It was the quickest auto deal we have ever done(3hrs.). There was no hassling. We got exactly what we wanted for a our trade in, all the options we wanted, and due to the Chevy Employee Pricing the best price ever! Everyone we worked with was friendly and helpful. It was super experience. AND we have free oil changes for life!