We've previously bought from sunset wasn't the best car salesman he just wanted to make a sale we got in our Tahoe & didn't even know it had a DVD player ( in which we don't need or want) the finance person went above & beyond for us he was great if we did not purchase previously from sunset with a great experience I would have walked out & shopped at another chevy dealership
iThe whole Sunset Chevrolet team would like to thank you for this great feedback on your visit to our dealership. We are happy to hear that you were pleased with your visit and hope to see you in the future.
We appreciate that you took the time to write about your experience at our dealership. Each employee is a valued member of the Sunset Chevrolet team and we are glad we were able to provide excellent service! We look forward to working with you again in the future. Thanks!
Wasn't particularly happy with the truck wash. It was not thorough and looked like it had been rushed through. Rest of experience was great. But if you truly want happy customers make them feel really pampered by wiping down the dash and other interior surfaces and the inside of the door frames (mine were left very dirty).
EVERYONE was extremely helpful and courteous. My salesman gave useful suggestions but listened to my requests. He was very good. I would definitely recommend him. This is definitely a dealer I will return to.
We love hearing feedback from our customers and are glad that your visit went so well! We pride ourselves on providing top of the line customer service and love knowing that we've succeeded in this effort. Please feel free to contact us if you have any questions. Thanks again!
Went in for a Saturday appointment. Only one person there to check anyone in. Asked him to recheck brakes that were making grinding sounds and steering that was hard. Appointment did not take long for them to finish. Checkout was terrible. There were two guys there and one completely ignored everyone in line. There were 5 people ahead of me and more came after I got there, took forever to get checked out as only one guy did anything. Oil was changed but he pretty much told me I was imagining everything else that I asked them to check and then charged me to rotate the tires while checking the brakes. So much for free service.
Richard, we appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and please feel free to contact us if you would like to further discuss your visit.